Patient Information

Practical information

Everything worth knowing before your visit.

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Do you have a cough, a runny nose or a fever?

Please put on a face mask or respirator before entering the waiting room.

Online practice

Settle most requests online

Through the online practice you can book an appointment, request a repeat prescription, send us a message or securely submit medical documentation.

Enter the online practice

  1. Appointments and acute care

    • Patients with an appointment

      Please book in advance for planned reviews, preventive check-ups, vaccination and other non-urgent visits.

      Enter the online practice

    • Acute patients

      Part of each consulting session is reserved for patients with acute problems. The exact times are shown in the opening hours.

      View opening hours

    Patients without an appointment

    Walk-in patients are admitted no later than 30 minutes before the end of the time reserved for acute patients.

  2. Repeat prescriptions

    Please request prescriptions for regular medication in good time. A new medicine, a change of treatment, or a review of your condition may require an appointment in person.

    Enter the online practice

  3. Preventive check-up

    For adults, a preventive check-up is normally covered once every two years.

    • A morning urine sample — always bring one
    • Before 11:30 come fasting if you can — at least 8 hours
    • Book in advance

    Blood tests

    Blood samples can be taken in the same building until 11:30. If you need them, we will issue the request form.

  4. Vaccination for adults

    We provide both recommended and reimbursed vaccinations. Please book in advance so that the vaccine can be made available.

    Vaccination

  5. Reports and test results

    • A report from a specialist

      Upload it through the online practice, or bring it with you to your visit.

    • Test results

      We will go through them with you as needed and explain the next steps.

  6. Assessments, certificates and extracts

    Assessments, certificates and other administrative documents are issued on request. Many of these are not covered by public health insurance.

    • Extract for an occupational health examination

      Within 10 working days of receipt of the request (Section 42a of Act No. 373/2011 Coll.).

    • Other reports, extracts and forms

      Normally within 10 working days, and at the latest within 30 days (Section 65 of Act No. 372/2011 Coll.).

    View the price list

Contact details

Answered as the running of the practice allows. For routine matters please use the online practice or e-mail first.